CDI-Cast, The Role of Senior Management in CDI: Initial and continuing responsibilities

Program Description

In this session we discuss the role of senior management in CDI with a focus on a common understanding of what needs to be achieved in the program, along with the importance of excellent communication and support structures. The executive team’s accountability for program vision, medical staff support, budget, key metrics, support and guidance and feedback are described. Case studies from organizations that have effective senior leadership in clinical documentation are described.  Key metrics, including content and importance, are described in detail. You will learn how to determine your clinical documentation key metrics and how to set reasonable, yet challenging goals for your organization.  If you already have key metrics in place, you will learn how to assess the effectiveness of those metrics. 

Session tools

• Sample clinical documentation vision statements
• Sample key metric reports
• Checklist of executive team’s clinical documentation responsibilities

Objectives

• Understand the importance of initial and continuing communication between senior managers, operations managers, and the medical staff to the success of the documentation program
• Create a clinical documentation program vision consistent with your organization’s vision and mission
• Describe the executive team’s initial and continuing responsibility regarding budgeting and medical staff expectations in the documentation program
• Discuss the executive team’s initial and continuing responsibility regarding key metrics and feedback in the documentation program

Intended audience:

• CEO, CFO, CMO, CNO, COO
• Compliance Officer
• Physician executives
• Clinical documentation managers
• Health information managers

CDI-Cast Self-assessment: 

Assess your program by answering a few key questions that will be provided at the end of the session.  Use your responses to improve your current CDI program.

Q&A:

You can submit your questions on the CDI-Cast Web site.  We will address as many of the questions as possible and post responses on the Web site.  Responses will only be available for CDI-Cast subscribers to view.

Take-aways

• Create a new or enhance a current clinical documentation vision for your organization
• Assess the effectiveness of your current key metrics for clinical documentation activities
• If you haven’t received any lately, ask for feedback from the executive team using the format described in the session

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